Privacy Policy

ELF SOS (“we,” “us,” or “our”) respects your privacy. This policy describes the information we collect when you visit our website or purchase the Complete Season, and how we use and protect it.

Information we collect

• Purchase information. When you buy, our payment processor collects your name, email, and payment details. We do not store full payment card numbers on our servers.
• Account & access information. The email address you use to receive access to your purchase.
• Usage data. Standard analytics such as pages visited and device type, used to improve the service.

How we use your information

• To deliver the content and access you purchased.
• To provide customer support and respond to your requests.
• To send transactional messages related to your purchase.
• To improve, secure, and maintain our website.

Sharing

We do not sell your personal information. We share data only with service providers who help us operate (such as payment processing, email delivery, and analytics), and only as needed to provide the service or comply with the law.

Data retention

We retain purchase records as required for accounting and legal purposes, and other information only as long as needed to provide the service.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing help@elfsos.example.

Children’s privacy

Our service is intended for parents and guardians. It is not directed to children, and we do not knowingly collect personal information from children.

Contact

Questions about this policy? Email help@elfsos.example.